Microsoft

Some welcome news today, Google has decided to not support Internet Explorer 6 anymore with two of its core products, Google Docs and Sites (read about it on BBC news).

As Clarence mentioned in his blog, we have also taken the decision not to support IE6. We've found that IE6 (which is almost 10 years old now!) is too outdated to support all the latest advances in web application technology that SambaJAM provides. Instead of downgrading the experience for the end user for the sake of a dying browser, we decided to not support IE6. While on the general web this is an not an issue as many users have upgraded, as the BBC article highlights, there is still a large userbase of enterprise users who are forced to keep using IE6, and as an enterprise company this is something we are constantly aware of.

With Googles support, and increasing numbers of vendors deciding not to support IE6 anymore because of its limitations, we hope to see IE6 phased out sooner than Microsoft's 2014 end-of-support date. The web has moved on, and enterprises will come under increasing pressure to phase out IE6 if they wish to give the latest and greatest web applications like SambaJAM to their users.

For years, we've been working in the Enterprise Content Management (ECM) space delivering large document management systems and collaboration portals for banks, global companies and NGOs. All of them used huge and complex systems such as FileNet, Documentum and (less huge but still complex) Microsoft SharePoint. And for years we never understood why it was so hard to manage documents using their clunky web interfaces.

For example, in SharePoint, a great product in manay regards which is why its become Microsoft's fastest growing product ever and used by loads of companies around the world for collaboration and document management, you get something that looks like this to manage your documents:

Its essentially a list of documents on a web page, if you click the arrow next to each document, you get a list of options you can do on that document, clicking one of the options opens a new window with a clunky form to edit or fill in. And SharePoint is one of the easier ones to deal with!

If you look at many of the start-ups in this space you’d think all of them would be taking advantage of the latest in web2.0/AJAX technology to improve on this web-page list concept, but you’d be mistaken. Just take a look, while the lists look nicer, they all still provide the same thing, a list of documents on a web-page which clicking on takes you to another page with all the document properties and forms to edit them, not really much of an improvement.

So when we came to design the document library for SambaJAM we looked for inspiration from what is undeniably the best tool to manage your documents - your desktop! By using the latest in web2.0/AJAX technology we set out to create a very intuitive, familiar experience for our end users to manage documents in their web browser. Some of the key features that were important to us during the design:

• Thumbnailing: Just like your desktop, isn't it much nicer to actually see visually the files your looking at. You may not remember the file name, but you may remember the front page had a bright orange logo. We've ensured all our documents are thumbnailed so you can easily browse through documents. However, if you do just want to go back to a list of documents (detailed view) you can simply switch views and do that too!
  
  

  
  
  
  
  

  
  
  
  
  

  
  
  
• Drag and drop Documents: With many users and document controllers spending a lot of their time simply organising the documents everyone else has uploaded into the correct folders so they're properly organised and easy to find, we decided the easiest way to move documents around was simply to select the ones you wanted to move, and drag them to the folder you wanted to move them too. Not only that, but like Windows, you can also drag documents and files into the folder tree on the left hand menu.
  
  

  
  
  
  
  

  
  
  
• Context Menus: Like your desktop, you can get access to all the actions you're allowed to perform on a document simply by clicking your right mouse button. All of the actions will bring up a popup form instead of re-directing you to another page so you can quickly do what you need to do and return back to the folder you're working on.
  
  

  
  
  
  
  

  
  
  
• Tagging: Sometimes, documents don’t also make sense organised into specific folders. That’s where tagging comes in, you can tag different types of documents like ‘proposals’ or ‘reports’ with specific tags and using the tag tree menu on the left hand menu, easily show all the ‘proposals’ or ‘reports’ in the document library regardless of which folder they’re in.
  
  

  
  
  
  
  

  
  
  
• Filters: Sometimes you just want to see the latest modified documents, the documents other people are currently working on or just the ones you're currently working on. By using the filter menu you can quickly filter all the documents to what you want to see.
  
  

  
  
  
  
  

  
  
  
• Online Previews: Sometimes you just want to read a document, or quickly open it to see if its what you're looking for before you download it. Sometimes you can’t download it because the document was written in Microsoft Office 2007 and you only have Office 2003. That’s where online previews come in. By double clicking a document, you can open another tab in your space to view the document (so you can still easily flick back to your folders if needed) and read the document online. If you upload rich media such as audio (and in future Video) you can also listen/watch those online as well!
  
  

  
  
  
  
  

  
  
  
• Versioning: The only way to ensure you're all working off the same version, and that no one's changes are lost is version control. We allow you to easily check-in and check-out documents to make your changes so every time you save a new copy, the previous versions are still accessible and can be rolled back to at anytime if someone made a mistake.
  
  

  
  
  
  
  

  
  
  
• Commenting: Easily write comments against your documents instead of emailing your comments back and forth!
  
  

  
  
  
  
  

  
  
  
• Uploading: Nearly every system I've ever seen requires you to go to a separate page to upload your files, and generally its one file at a time, during which you can't get on with anything else. We've decided that if you're uploading loads of files, especially large files which take time to upload, you should be able to simply queue them up, and then minimise the window to the footer so you can continue with your work and get notified when the uploads are finished. When I first used SambaJAM I uploaded several hundred files, and it had absolutely no impact on the rest of my work, I simply minimised it and got on with other things on SambaJAM!
  
  

  
  
  
  
  

  
  
  
• Online Editing: We've integrated with Zoho so you can create and edit your word documents, spreadsheets and presentations online without leaving your web browser! Not only does this save you having to download the file and re-upload just to make a quick change, in the future you'll be able to collaboratively edit the document with your colleagues in real time!
  
  

  
  
  
  
  

  
  
  
• Workflows: Workflows allow you to send documents for review or assign quick tasks like 'Update the logo on the front page' to other users without using email. By initiating a workflow for your document, you not only generate tasks for the people you want involved to see in their Tasks inbox on their Dashboard, you can also see the progress of how far along the review process the document is.
  
  

  
  
  
  
  

  
  
  
• Microsoft Windows, Office and Email Integration: I'm getting ahead of myself here but we don't believe you should actually have to log into SambaJAM to create and edit documents stored there. Wouldn't it be great if you could edit your documents in Microsoft Office and using its built in functionality, save it back to SambaJAM directly? Or map SambaJAM as a network drive to manage your documents in Windows explorer? Or map SambaJAM as an email account in Outlook so you can simply drag email attachments into SambaJAM? Or simply email a document into SambaJAM without logging in? That’s a few of the things that will be coming in later on so watch this space!

And not only ALL of the above, but all your documents are stored on an Enterprise Content Management system used by Fortune 500 companies around the world so you get enterprise class security, scalability, customisation and all the other features you'd expect from a system of this type!

Pretty awesome eh? In-fact something I heard the other day that made me laugh, but I should put as a disclaimer:

IF YOU'RE ALLERGIC TO AWESOMENESS - PLEASE DO NOT USE SAMBAJAM!!!

You have been warned... ;)

We recently made an interim decision not to support the IE6 browser due to the gradual decline in browser usage and due to the many issues and limitations its rendering engine has in meeting latest HTML standards. SambaJAM will be launched on Google Chrome, FireFox, Safari and IE8 and will have support for IE7.

The latest news on the web is that the new Microsoft Sharepoint 2010 will not provide full support for IE6, Salesforce has announced future UI enhancements will not be supported on IE6, Google owned YouTube will be phasing out support for IE6, in addition Google have announced the beta launch of their Google Chrome IFrame,  to seemlessley replace the IE rendering engine on IE6, 7 and 8.

Understandably many organisations still use IE6 due to having internal applications built n tested to work with it. Migrating from IE6 can therefore be quite costly, the Google Chrome Frame looks to be an important option in reducing the burden of migrating completely away from the old browser.

We are following the progress of Google Chrome Iframe and will review our decision not to support IE6. Ultimately we will respond to our customers needs.

For those of you who have never ventured into web development or for those who would like a good reference for common issues surrounding the IE6 Browser, the following link provide useful information about common limitations: IE6 Common Issues

IE6 is like an old car that has come to the end of it's motoring days. Repairing its parts are no longer the cost effective option. It may be time to say thank you to IE6 for its years of service, but we now need more fuel efficient engines, inbuilt satnav, bluetooth handsfree kits, power assisted wheel breaking, automatic lights and seat warmers for more enjoyable and productive web travel.

This week myself, Ale and Clarence are in Seattle for the NetHope summit at the Microsoft Headquarters. Tomorrow we head to San Francisco to meet up with some entrepreneurs and other start-ups in our space to share our product, ideas and get feedback from some of the leaders in the SaaS/Collaboration space.

Myself and Clarence arrived on Saturday in Seattle and were fortunate enough to be introduced to Kabir Shahani from Appature and Ken Kamada from HELM Capital Management through my friend Sri who I worked with in Accenture before I left. We also met up with a very up-and-coming start-up called Gist on Monday morning.

All of the people we met have provided excellent advice and feedback on our start-up and have all been completely willing to sit down and spend time with us during our trip. For example Ken spent almost his entire Monday afternoon looking at SambaJam and advising us on our business direction. T.A. McCann from Gist didn't even know who we were until we emailed him out of the blue last Thursday, allowed us to come to their offices last minute just to say hi without any particular agenda. The next week in San Francisco looks to be the same with a few key people already lined up that have never heard about us before.

It has been humbling for us that so many successful and busy people have taken the time to talk to us and give us really useful advice, and after we have spent almost a year networking around the London start-up community, it is a HUGE difference in attitude. I have to say the advice and people we've met in the last 2 days have been far more approachable and helpful than much of the start-up community back in the UK.

I think this is a key to the success of start-ups here in the US, networking just happens, it is natural and people are open to it. Back in the UK, while we're getting better, I still feel we have a long way to go to match this attitude of openness and approachability that we have seen here the last few days.

What's also surprised us is that many of the entrepreneurs we've met, even in a recession, have started to make money simply selling "paper". They have all got sign-up and even up front cash from companies simply by prototyping an idea on paper before committing any funds to development until they get it right, and through the entire process treat their customers as partners, not clients to push a product on to. I think its hard for people to appreciate that people will pay money for good ideas on paper if they see sustainable value in it for them. It also allows start-ups like ourselves to boostrap our company without requiring huge VC funds to build a product that potentially no one will use in the end.

So far this trip has been well worth the time and money, and we have received some very positive feedback from potential partners we will start to work with collaboratively over the next few months. Next week we'll update you on how our trip to San Francisco goes.